Customer Success in Motion

"Their real point of difference is that they have deep technical understanding, and with that, they're really good at translating complicated concepts into something anyone can understand."

“Under another provider, the app had become unable to receive updates due to a lack of maintenance and upgrades over time. We moved software developers to HelloBetter, and I only wish we had done it sooner! There is no ego in this team, and every option is always explained clearly for us to make informed decisions and at a reasonable cost.”

“Our use of AI scraping tools and the much more efficient online booking process means we are no longer having to spend our evenings trying to keep on top of things. In the heat of the Summer season, this was completely untenable. Having our new system in operation before it kicked off this year was a lifesaver.”

“In the first two weeks after launching the site, we saw a 300% increase in end-user leads. This upward trend has continued, with month-on-month growth in lead generation.”

“Hello Better Digital manage our destination portal. It’s two fold, members have a login to manage their business listings and submit event listings, then the destination portal talks to our WordPress site and all our listings get sent to our site by the API. We're also using the destination portal as a tool to talk to our Wānaka walking track app. So again, we update and maintain all the information on tracks through the portal, and the API exports the track listings to our track app.”