Cityline Christchurch

Client

Industry

Tourism

Website

hanmerconnection.co.nz

Cityline Christchurch wanted a system that could keep up with their growing business and deliver a better experience for their customers. We built a powerful fleet management and booking platform that automated daily operations, streamlined workflows and gave customers an easy, reliable way to book. The result — less admin, more efficiency and a system built to scale. Watch their story and see how we can do the same for your business.

“Our old system meant that at the end of the workday and early in the morning, it would be the overnight team members' job to clear the email inbox and manually transfer all the agent booking emails into our booking system for the drivers' sheet in the morning. This is no longer required. Our use of AI scraping tools and the much more efficient online booking process means we are no longer having to spend our evenings trying to keep on top of things. In the heat of the Summer season, this was completely untenable. Having our new system in operation before it kicked off this year was a lifesaver.”

Andrew Dalton

Product Owner

The Problem

Touch in digital design starts with how users physically interact with an interface. Whether it’s through a smartphone screen, a tablet, or a haptic-enabled device, the tactile element is the bridge between humans and technology. This connection, while seemingly straightforward, is a complex interplay of responsiveness, feedback, and user expectations. Designers must think beyond the simple act of tapping; they must create interactions that feel intuitive and satisfying at every stage.

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The Solution

Touch in digital design starts with how users physically interact with an interface. Whether it’s through a smartphone screen, a tablet, or a haptic-enabled device, the tactile element is the bridge between humans and technology. This connection, while seemingly straightforward, is a complex interplay of responsiveness, feedback, and user expectations. Designers must think beyond the simple act of tapping; they must create interactions that feel intuitive and satisfying at every stage.

This connection, while seemingly straightforward, is a complex interplay of responsiveness, feedback, and user expectations.

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Additional work

SKOPE

Yardstick

Let digital do the heavy lifting. Ready to start?

We work with businesses across New Zealand, but if you’re in Christchurch, we’ll shout you a coffee.

Get in touch

Transforming operational challenges into a competitive advantage with smarter booking and fleet management

The Problem

The Solution

Let digital do the heavy lifting. Ready to start?